Fit Guide [Back to Top]

General Fit Guide:

Women’s Sizes

Size Denim US UK Australia France Italy Japan Denmark China (Tops) China (Bottoms)
XXS 24 0 4 4 32 36, 38 3 32 155/76A 155/64A
P/XS 25, 26 2 6 6 34 38 5 34 160/80A 160/66A
S 27, 28 4 8 8 36 40 7 36 165/84A 165/68A
M 29, 30 6 10 10 38 42 9 38 170/88A 170/70A
L 30 8 12 12 40 44 11 40 175/92A 175/72A

Women’s Shoe Size Conversion

US Europe UK Japan
5 35.5 3 21.5
5.5 36 3.5 22
6 36.5 4 22.5
6.5 37 4.5 23
7 37.5 5 23.5
7.5 38 5.5 24
8 38.5 6 24.5
8.5 39 6.5 25
9 39.5 7 25.5
9.5 40 7.5 26
10 40.5 8 26.5
10.5 41 8.5 27

Men’s Shoe Size Conversion

US Europe UK Japan
8 41 7.5 26
8.5 41-42 8 26.5
9 42 8.5 27
9.5 42-43 9 27.5
10 43 9.5 28
10.5 43-44 10 28.5
11 44 10.5 29
11.5 44-45 11 29.5
12 45 11.5 30

Men’s Shirts, Sweaters & Sweatshirts

Size UK/US Collar Europe Italy France Japan Australia China
XS 14.5 37 44 36 37 14.5 165/88A
S 15 38 46 38 38 15 170/92A
M 15.5 39 48 39 39 15.5 175/96A
L 16 41 50 41 41 16 180/100A
XL 16.5 42 52 42 42 16.5 185/104A
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Payment? [Back to Top]

The Stockist accepst:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal

Returns/Exchanges [Back to Top]

RETURNS & EXCHANGES

This policy is for online purchase only, Instore purchase are subject to instore return policy.

Items purchased from The Stockist are eligible for a full refund if returned within 15 days of purchase.

You will have up to 30 days after items have been purchased to exchange for anything else on the website.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

For US customers, a return authorization form will be provided with original pack slip.  Simply fill out item(s) returning and send it back to address listed on form. (Shipping is at our own Expense)

SOME EXCEPTIONS:

         Consumable Products: We do not accept returns on consumable products that have been used, including perfume, cosmetics, and other beauty products.

         Shipping Charges: Shipping charges on expedited orders are not refundable.

         Modified Return Policy: If you return more than $7500 in a 12 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.

         Holiday Returns: During the Holiday season (Nov. 1st - Dec 25th), we will accept your return after 30 days so long as it is received by January 10th.

DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately.

RETURN & EXCHANGE CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

         Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.

         Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.

         Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.

HOW TO SEND YOUR RETURN OR EXCHANGE

All domestic orders ship with a RA Form. To ship an item back to The Stockist please:

         1) Indicate on your invoice whether you are exchanging or returning the item(s).

         2) For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.

         3) Pack your item(s) and invoice into a USPS Priority bag/box and place your label on the package.  To ensure it is delivered back to us we encourage purchasing tracking.

         4) Mail your package using one of the following methods:

                  a. Schedule a free pick-up with your regular postal worker

                  b. Drop your package in a mail drop box

                  c. Drop your package at the post office without waiting in line 


Shipping Rates? [Back to Top]

Below you can find our shipping rates:

Standard :: 3-7 Business Days :: $7.95

Free Standard :: 3-7 Business Days :: Orders of $150 or more

Priority :: 2-3 Business Days :: 12.95

Expedited :: 2-3 Business Days $7.95 on orders $150 or more

Two Day :: 2 Business Days :: $15

Next Day :: 1 Business Day :: $30 

 


When will my item(s) ship? [Back to Top]

Orders placed Monday through Friday by 12:00 pm MST (excluding holidays) are shipped the same day. Orders placed after 12:00 pm MST or holidays are shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). Please note: at this time Saturday delivery is not available.