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Shipping

We’ll always do our best to ship items as quickly and efficiently as possible.

Here are a few helpful things to know about our processes:

When will my order ship?

Please allow up to 2 business days for processing your online/phone order.

What Parcel Carriers do you use?

We use USPS for a majority of online orders. UPS, FedEX and DHL will be used if terms are better.  You will be sent a tracking as soon as your shipping label is created.

Do You cover Return Shipping?

We do not.

What do I do if my online order hasn’t arrived?

If your order hasn’t arrived and you believe there is a problem here are some steps to follow. First check the tracking number provided, this will tell you where your parcel is, if it’s been delivered or delayed. 

You will have to direct all questions to the parcel carrier if you believe your package was lost, stolen or delayed.

For international orders, if you feel your packages is taking longer than normal the item(s) are most likely held up in customs.  Tracking will tell you if your package has reacher your country and if there are any extra steps you will have to take to retrieve your package.

Holiday Shipping

You want your gifts in time, and we want to help. To ensure your package arrives by Christmas, please note the cut-off dates:

For holiday delivery via First Class Mail, order by December 17th.

For holiday delivery via Priority Mail, order by December 18th.

For holiday delivery via Priority Mail Express, order by December 23rd.

Returns

Returns can be made within 7 business days of delivery date for exchange or store credit only.  Returns need to include a completed Return Authorization Form that’s included in your shipment. Items returned must be returned in brand new, un-worn, un-altered condition.

What is the criteria for me to return an item?

-Items must be in new, unworn, unwashed, un-altered (pre-shipped) condition.

-Original tags must be attached.

-Shoes must be in original box with original packaging and tags attached, and box must be in clean condition (do not putting your shipping label directly onto the box).

-Please note that we are NOT able to accept returns on worn or altered items.

Can I return a SALE item?

Sale items (any item marked down from its original price) are FINAL SALE, yes this includes discount codes, weekend sales anniversary sale items etc.

Basically if it is on Sale, it is a Final Sale Item.

What items are FINAL SALE (no returns)?

Apothecary items

Jewelry

Skin care products

Perfume/cologne

Magazines

Hats

Socks

Swimwear

Bras

Underwear

How do I make a return?

You can return items in person to our brick and mortar location:

875 E 900 S

Salt Lake City, UT 84105

Or start your return online by clicking the button below and shipping back to us via your carrier of choice. 

We strongly encourage a tracking number as proof of shipment.

Start your return now >

ORDERING:

Can I pick up my online order in store?

Yes my friend you can! Just make sure you choose In Store Pick up during check out so you don’t get charged any shipping fees.

Help I can’t find my size!

Oh no! We are a small shop and don’t carry much back stock.  Always call or email the shop and we can see if your size is hiding somewhere.

LOCATION and HOURS:

Where is your store Located?

We are located in the 9th & 9th shopping district.

875 E 900 S

Salt Lake City, UT 84105


What are your store hours?

We are open:

Monday- Saturday 10am-7pm 

Sunday 11am-5pm

24 hours online

How do I contact the shop?

Call: 801.532.3458

Email: info@thestockistshop.com

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

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